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Strategic business units

Financial Services

In 2025, Migros Bank increased its customer loans to CHF 51.541 billion and generated the second-highest operating income in the bank’s history.

In 2025, Migros Bank increased the volume of loans by 1.9 % to CHF 51.541 billion, while deposits increased by 0.3 % to CHF 45.858 billion. The total customer base, including Cumulus credit card customers, rose to 1.2 million (+4.2 %).

The increase reflects customer confidence in the financial stability of Migros Bank. With a total capital ratio of 21.7 %, Migros Bank was again one of Switzerland’s most financially robust retail banks in the reporting year.

1’230’000

customers in total

Positive interest and commission business

At CHF 599 million, Migros Bank maintained net interest income at the previous year’s level despite the challenging environment characterised by lower market interest rates. Commission income rose by 2.4 % to CHF 128 million.

The increase was primarily attributable to the investment segment, where the volume of customer deposits grew by 8.8 % to CHF 18.332 billion. In the commission business, the card segment with the growing Cumulus credit card portfolio also performed well.

51.5 billion.

in customer loans (in CHF)

Trading income

In addition to commission income, trading income also increased, rising by 3.6 % to CHF 77 million. After accounting for extraordinary items, operating income amounted to CHF 814 million (+1.0 %) – the second-highest figure in Migros Bank’s history. Operating expenses amounted to CHF 442 million (+3.9 %).

After taking into account depreciation and provisions, operating income amounted to CHF 335 million (–1.7 %). This resulted in a profit of CHF 276 million (–2.1 %) after taxes. The profit is calculated after deduction of a contribution of CHF 4 million to the Migros Pioneer Fund. The Pioneer Fund enables Migros Bank to support pioneering projects in areas such as a climate-neutral society and digitalisation.

Clear strategic position

The general conditions continue to be shaped by significant economic and geopolitical uncertainty. With its clear strategic orientation, stable and broadly diversified refinancing structure and strong equity base, Migros Bank is well positioned to be able to guarantee its customers continued reliability and stability.

migrosbank.ch

Financial results Financial Services

in CHF million

2025

2024

Change in %

Net revenue from goods and services sold

16

14

19.4 %

Income from financial services

1’168

1’340

–12.8 %

 

 

 

 

Other operating income

6

2

177.1 %

Sales per segment

1’190

1’355

–12.2 %

Earnings before financial income and taxes

332

342

–2.9 %

Employees

2’107

1’983