Migros and the WWF: Tackling environmental challenges together

In 2009, Migros and the WWF took their decade-old relationship to a new level – with a strategic partnership.

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Partnerships: Cooperation not confrontation

Migros is a social agent engaging in a dialogue with numerous organisations and groups. In doing so the retailer seeks to have a frank and honest exchange.

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  • Customer contact:
    every wish counts.

    Contact with customers is of central importance for Migros. The M-Infoline, which celebrated its 10th anniversary in 2009, takes around 600 calls every day.

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  • Partial win against high import prices

    Migros regards the great trust placed in it by customers as a mandate to campaign politically for lower prices and an intact Swiss farming industry. Not least thanks to the actions of Migros, the Swiss federal parliament abolished import barriers in 2009.

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