01 ––
From West Africa to Buchs – the sustainable journey of cocoa beans to Chocolat Frey
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02 ––
100% UTZ-certified cocoa at Chocolat Frey – just one example of how Migros leads the way
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03 ––
Riseria Taverne and Risoletto's rice – careful selection of suppliers and meticulous production
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04 ––
Risoletto comes from
the chocolate heart of
Migros Industry
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05 ––
Quality assurance for
food and consumer
goods – Migros' Swiss Quality Testing Services
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06 ––
94 276 employees from
152 countries – dedicated
to Risoletto and much more
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07 ––
Risoletto passes through many female fingers –
the backbone of Migros
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08 ––
Taking the bitter with
the sweet – one of
3500 trainees at Migros
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09 ––
Just like magic – why Risoletto never runs out
in more than 700 Migros stores and branches
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10 ––
Blind tasting session
with insiders – Risoletto
at the FMC's Assembly
of Delegates
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1 2 3 4 5 6 7 8 9 10

Riseria Taverne and Risoletto's rice – careful selection of suppliers and meticulous production

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▶ 10 features

Support and educate suppliers

In 2013 Migros made an even bigger commitment to empowering its suppliers, especially those in the Far East, to implement social and ecological standards.

Migros wants to be certain that its products are made in the most environmentally friendly way and under humane conditions. To achieve this, it focuses on global production standards, cooperative initiatives and a code of conduct with minimum social requirements. It regularly checks whether the producers conform to the requirements regarding social and environmental acceptability. Furthermore, all suppliers of the Migros Group are subject to basic ecological and social requirements in the area of procurement.

BSCI Code of Conduct

As a founding member of the Business Social Compliance Initiative (BSCI), Migros demands minimum social requirements pursuant to the BSCI Code of Conduct, or equivalent requirements, from all suppliers. Migros is also committed to the Global Social Compliance Programme (GSCP). The GSCP is a multi-stakeholder initiative that aims to harmonise standards and initiatives in the areas of society and the environment. At the end of 2013, 549 supplier companies of the Migros Group were included in the BSCI process, which involves independent experts conducting regular inspections. In 2013 audits were conducted at 206 suppliers, more than half of which in China. 29% performed well; 29% of the audited suppliers did not meet some of the requirements and still need to rectify minor faults; 42% failed to meet some or several basic requirements. These figures are within the sector average.

Chart on results of the BSCI audit




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Supporting business partners

In addition to performing inspections, Migros also helps its business partners to implement standards. Over the past years, it has offered an increasing number of training and education courses for suppliers in factories and agricultural businesses.

Migros has been operating its own offices in Hong Kong since 1995, in Shanghai since 2005 and in Gurgaon (India) since 2013. Employees work locally with the producers to help them implement their social standards. The GSCP and the Better Work Programme of the ILO are also geared towards empowering the suppliers. In 2013 two supplier companies from the focus region of Southeast Asia took part in a Better Work pilot project. The GSCP held workshops in China in the reporting year. Migros aims to improve the working conditions of 75'000 employees in supplier companies by 2015. In 2013 it already reached 25'392 people through training, courses or programmes.

Improving safety together

In Bangladesh, employees die every year due to inadequate building safety. More than 1000 employees lost their lives when a textile factory collapsed in the spring of 2013. Although none of its own suppliers were affected, Migros, as a BSCI member, still supports measures for stricter inspections, more unannounced audits and additional training. It has also introduced inspections by independent auditors at its suppliers, in the areas of building safety and fire safety. It continues to keep a close eye on the developments relating to the Accord on Fire and Building Safety in Bangladesh.

Obligations for producers of vegetables and tropical fruit

Almost all companies that supply Migros with fruit, vegetables, flowers and plants are certified according to an international standard for good agricultural practices (GlobalGAP) or an equivalent system. These standards contain requirements relating to cultivation, food safety and environmental protection. The more recent standard Global GAP-GRASP (Global GAP Risk Assessment on Social Practice) also obligates agricultural businesses to ensure appropriate working conditions. GRASP applies in regions where working conditions are often inadequate. At the end of 2013, all 1000 suppliers and small-scale farmers in Italy, as well as in the Spanish provinces of Huelva, Murcia and Almeria, were included in the GRASP process. These will be followed by other regions such as Greece.

More on the topic: Production Conditions

Water-saving irrigation

Migros procures 4000 tonnes of strawberries from the Spanish region of Huelva each year. Together with WWF Spain, it conducted water audits at 44 strawberry producers and helped the suppliers to use water responsibly.

» Water-saving irrigation

Environmentally friendly textiles

By the end of 2017 at the latest, all own brand textiles will be produced fully in accordance with the strict Eco standard. Eco stands for environmentally friendly, pollutant-free textile production as well as safe and healthy working conditions. Around 70% of Migros clothing currently conforms to this standard.

» Environmentally friendly textiles