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Employees

Personnel Figures

Migros makes a passionate commitment to fostering a stimulating and performance-oriented working environment. The Migros Group offers a unique variety of tasks in different roles and professions.

Workforce & Staff Movement

In the reporting year, the Migros Group increased its workforce by a total of 1.1% to 106'622 employees. The personnel numbers in the strategic business units Cooperative Retailing and Commerce showed a mixed picture. The number of employees working in the online business developed encouragingly.

The workforce abroad increased slightly.

The number of full-time positions rose by 0.3% to 75'542 in the reporting year.

Consolidated employment growth amounted to 13.5% (previous year 14.8%), despite a sometimes unfavourable economic environment.

Workforce by strategic business units

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Employees
Cooperative Retailing 71'323
Commerce 16'826
Industry & Wholesaling 14'070
Financial Services 1'519
Travel 2'749
Other companies 135
Total 106'622

Cooperative Retailing is very important to the Migros Group. It employed about two thirds of all staff in 2018.

The gross fluctuation rate increased to 13.3% (previous year 12.4%).

Proportion of women within the Migros Group 61.1%

Proportion of part-time employees 50.1%

Average age (in years) 39.8

Key figures in detail

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Employees by gender

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Women Men
Cooperative Retailing 63.1% 36.9%
Commerce 74.3% 25.7%
Industry & Wholesaling 35.4% 64.6%
Financial Services 49.8% 50.2%
Travel 65.1% 34.9%
Other companies 39.3% 60.7%
Total 61.1% 38.9%

In 2018, the Migros Group employed 65'098 women and 41'524 men. The proportion of female employees was therefore 61.1%. In the strategic business units Cooperative Retailing, Commerce and Travel, the proportion of women stood at between 63.1% and 74.3%, with the percentage in the industry at 35.4%.

The number of women in managerial posts increased even further in 2018. The proportion of women at executive level was 31.9% (previous year 30.9%) and at director level 16.3% (previous year 16.7%).

In the Migros Group, 49.9% of employees worked full time and 50.1% part time. The number of part-time positions rose by 0.5%. This high percentage of part-time workers is typical in retail, but is also due to attractive working models. Changes in living and working habits also contributed towards it.

The proportion of female full-time employees in the Migros Group was 41.2% (previous year 41.7%); at 81.1%, the proportion of women working part time was unchanged (previous year 81.1%).

Within the Migros companies, about 66.4% of women worked part time. This represents an increase of 0.7%. For men, the part-time employment rate rose by 0.2% to 24.4%.

Distribution by age group

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2018
under 20 years 7.2%
21 - 30 years 22.0%
31 - 40 years 22.4%
41 - 50 years 22.5%
over 51 years 25.9%

Migros has a balanced age structure across all employed age groups, from trainees through to those approaching retirement. The average age of the workforce is 39.8 years.

55.1% of men and 54.0% of women have worked at Migros for more than five years, with men remaining slightly longer (10.6 years) than women (9.6 years) on average.

In the reporting year, 70.8% of Migros' workforce consisted of Swiss nationals, and 29.2% of foreign nationals. People from 154 nations were employed within the Migros Group. Migros sees this cultural diversity as an opportunity and consciously promotes it with a tolerant and discrimination-free corporate climate.

Of the 106'622 employees, 15.9% worked abroad. The proportion was slightly up on the previous year (+0.8%).

Personnel costs & value added

Personnel costs have increased steadily in recent years and amounted to CHF 6'022 million in 2018.

Personnel costs & value added

Personnel costs have increased steadily in recent years and amounted to CHF 6'022 million in 2018. The wage bill came in at CHF 4'714 million, representing an increase of 1.5% in comparison with the previous year. In 2018, wages rose by an average of 0.7% in nominal terms (and decreased by 0.2% in real terms). Between 2014 and 2018, wages rose by 3.8% in nominal terms and by 3.9% in real terms on average.

The company's employees play an important part in the contribution that Migros makes to the economic value added in Switzerland. As a result, they also make up a major proportion of the social value added. In 2018, Migros spent about 80.0% of its net value added on its employees (share of value added CHF 7'300 million).

As a modern, trendsetting employer, the Migros Group offers its employees a wide range of additional benefits.

Employee pension plans

The Migros Pension Fund (MPF) organises the occupational pensions for its members in 44 associated companies of the Migros Group on a final salary basis.

Employee pension plans

The Migros Pension Fund (MPF) organises the occupational pensions for its members in 44 associated companies of the Migros Group on a final salary basis. In 2018, it looked after some 52'700 active members and 28'600 pensioners, with above-average pension benefits.

In the reporting year, the MPF generated a net return of minus 1.9% on its capital investments of CHF 23.3 billion. The coverage ratio decreased to 114.2% at the end of 2018. The pension capital was calculated unchanged with a technical interest rate of 2% on the basis of the BVG 2015 base tables, using the generational concept for mortality assumptions. Revised pension plan regulations came into force on 1 January 2019 and will ensure financial security.

Vocational training

With 3'833 trainees, Migros continues to be the leading provider of training, offering many young and motivated people prospects in more than 50 different occupations.

Vocational training

With 3'833 trainees, Migros continues to be the leading provider of training, offering many young and motivated people prospects in more than 50 different occupations.

1'521 trainees started an apprenticeship, of which 4% with a federal vocational diploma, 74% with a Swiss federal certificate of proficiency and 22% with a federal vocational certificate.

98% of trainees completed their apprenticeship successfully. The high success rate is also an expression of the professional dedication of the people involved in providing the vocational training.

The average rate of subsequent employment in the Migros Group stood at 58% in the reporting year.

Personnel development

Migros attaches great importance to the development of its employees and helps them to improve their skills continuously.

Personnel development

Migros attaches great importance to the development of its employees and helps them to improve their skills continuously. It offers a wide range of career-oriented training, further training and support programmes, in which key qualifications are taught for specific positions and sectors.

In 2018, Migros spent CHF 45 million on the development of its employees. It is not just professional development that is important to Migros – the focus is also on improving personal and leadership skills. Employees spent 78'211 hours on digital learning in the reporting year.

Paid training hours during working time

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in h 1 Total Per person
Employees 657'229 7.9
Management 109'966 17.7
Total 767'195 8.6

1 Training by means of e-learning not included

Further articles

Compatibility of Family & Career

The compatibility of career and family has always been very important to Migros. It is supported with numerous services and corresponding general conditions.

Social Partnership & CLAs

Migros maintains a multi-level social partnership. Hundreds of elected staff representatives dedicate themselves to the needs of employees on numerous Migros committees.

Education

"Education for all!" Migros founder Gottlieb Duttweiler formulated this principle decades ago. To this day, education has remained a matter close to Migros' heart and is an integral part of Migros Culture Percentage.

Personnel Figures (pdf, 79.17 KB)