In the Retail and Industry sector, income increased by CHF 1.285 billion to CHF 29.196 billion (+4.6%). In the core retailing business, sales in Switzerland and abroad totalled CHF 24.379 billion (an increase of CHF 623 million or +2.6%). Retail sales in Switzerland rose by CHF 842 million to CHF 22.872 billion (+3.8%). Retail sales abroad comprise the sales of Migros France and Tegut Group. Compared to the previous year, when Gries Deco Group was still included until the end of November 2019, retail sales abroad fell by CHF 232 million to CHF 1.507 billion (–13.3%, on a divestment-adjusted basis +13.4%).
In the Financial Services sector, income decreased by a total of CHF 21 million to CHF 770 million (–2.6%).
Income trend (sales trend) in the Retail and Industry sector
The Retail and Industry sector benefited overall from the coronavirus pandemic. Trade both in-store and online had to deal with an increased level of demand. At the same time, business units such as Travel and Gastronomy suffered considerable losses, as did leisure facilities. Against this backdrop, the adjustment to the company portfolio that was begun in recent years, the focus on core business and the accelerated expansion of online products and services proved to be strategically key.
The adjustment to the company portfolio was implemented consistently, with the sale of the Globus department store chain at the start of the year and the disposal of Saviva, a wholesale supplier to the catering industry, at the end of the year.
The increase in other operating income, to CHF 1.698 billion (+196.2%), can be attributed to the sale of companies and properties (Globus and the Glatt shopping centre business operation).
Income trend in the Financial Services sector
Total income in the Financial Services sector amounted to CHF 770 million in the reporting year (–2.6%), with interest revenue of CHF 592 million or 76.9% constituting the main share of this figure.