01 ––
From West Africa to Buchs – the sustainable journey of cocoa beans to Chocolat Frey
▶ Play video
02 ––
100% UTZ-certified cocoa at Chocolat Frey – just one example of how Migros leads the way
▶ Play video
03 ––
Riseria Taverne and Risoletto's rice – careful selection of suppliers and meticulous production
▶ Play video
04 ––
Risoletto comes from
the chocolate heart of
Migros Industry
▶ Play video
05 ––
Quality assurance for
food and consumer
goods – Migros' Swiss Quality Testing Services
▶ Play video
06 ––
94 276 employees from
152 countries – dedicated
to Risoletto and much more
▶ Play video
07 ––
Risoletto passes through many female fingers –
the backbone of Migros
▶ Play video
08 ––
Taking the bitter with
the sweet – one of
3500 trainees at Migros
▶ Play video
09 ––
Just like magic – why Risoletto never runs out
in more than 700 Migros stores and branches
▶ Play video
10 ––
Blind tasting session
with insiders – Risoletto
at the FMC's Assembly
of Delegates
▶ Play video
1 2 3 4 5 6 7 8 9 10

Milestones

For several years now, the national collective labour agreement (N-CLA) of Migros has played a benchmark and pacesetting role. N-CLA 2011–2014, introduced on 1 January 2011, guarantees Migros employees solid, above-average working conditions for a further four years, despite the difficult economic climate.

CLA Travel 2011–2014, which was introduced at the same time, is one of the only collective labour agreements in the travel and tourism industry, setting a high standard for working conditions.

The Globus Group CLA has been in force since 1 January 2012 and is valid until the end of 2015. It is still one of the very few collective labour agreements for retailing (including warehouses) in the whole of Switzerland.

N-CLA from Migros continues to set standards
Migros' national collective labour agreement (N-CLA) has stood for progressive, exemplary and responsible working conditions since 1983 and is now one of the best and largest collective labour agreements in Switzerland. More than 50'000 employees in some 40 companies benefit from the terms of this collective labour agreement. Its standards, benefits and achievements set national benchmarks in 29 sectors and markets. To ensure it stays that way, the Migros N-CLA has been continuously enhanced in recent years and adjusted to new needs. For example, the growth of wages and salaries at Migros has exceeded that of the entire economy for many years now.

CLA Travel for all Hotelplan employees
On 1 January 2011 the first collective labour agreement for the Swiss travel industry came into force in the form of CLA Travel. It was agreed by Hotelplan Suisse, Hotelplan Management and Interhome with Migros' Travel employees' association and is valid until the end of 2014. The subsidiaries BTA First Travel and Travelwindow apply the CLA terms equally, which means that the companies of the Hotelplan Group in Switzerland now have standard working conditions for the first time ever. A comprehensive participation system creates extensive possibilities for employees – not just the occupational personnel delegations – to play a part in determining the working conditions.

Collective labour agreement of Globus, Herren Globus, Interio and Office World
With the renewal of the collective labour agreement of 1 January 2012, Globus, Herren Globus, Interio and Office World employees are guaranteed progressive working conditions for a further four years. This collective labour agreement sets the tone in family policy, further training, occupational health management and social partnership, as well as with regard to extracurricular youth work and the protection of whistleblowers.

 
With the employees' association ghio, founded in 2011, employees were given more and better options to participate – ghio is a social partner for CLA negotiations, especially those relating to wage policy. The CLA of the Globus Group remains the only exclusive collective labour agreement in the department store sector, clothing retailing, stationery retailing and the furniture and interior decorating sector.