Personnel Figures

Personnel costs & value added

Personnel costs have increased steadily in recent years and amounted to CHF 6'052 million in 2019. The wage bill came in at CHF 4'713 million, showing little change in comparison with the previous year. In 2019, wages rose by an average of 0.8% in nominal terms (and increased by 0.4% in real terms). Between 2015 and 2019, wages rose by 3.6% in nominal terms and by 3.3% in real terms on average.

The company's employees play an important part in the contribution that Migros makes to the economic value added in Switzerland. As a result, they make up a major proportion of the social value added. In 2019, Migros spent about 85.5% of its net value added on its employees (share of value added CHF 6'855 million).

As a modern, trendsetting employer, the Migros Group offers its employees a wide range of additional benefits.

Employee pension plans

The Migros Pension Fund (MPF) organises the occupational pensions for its members in 43 associated companies of the Migros Group on a final salary basis. In 2019, it looked after some 52'000 active members and 28'600 pensioners, with above-average pension benefits.

In the reporting year, the MPF generated a net return of 11.9% on its capital investment of CHF 26.0 billion. The coverage ratio increased to 115.4% at the end of 2019. The pension capital was calculated with a technical interest rate of 1.5% (previous year: 2.0%) on the basis of the BVG 2015 base tables, using the generational concept for mortality assumptions. Revised pension plan regulations came into force on 1 January 2019 and will ensure financial security.

Vocational training

With 3'700 trainees, Migros continues to be the leading provider of training, offering many young and motivated people prospects in more than 50 different occupations.

Around 1'500 trainees started an apprenticeship, of which 4% with a federal vocational diploma, 79% with a Swiss federal certificate of proficiency and 17% with a federal vocational certificate. Approximately 20'000 applications for trainee positions were received.

96% of trainees completed their apprenticeship successfully. The high success rate is also an expression of the professional dedication of the people involved in providing the vocational training.

The average rate of subsequent employment in the Migros Group stood at 63% in the reporting year.

Personnel development

Digitalisation and increasingly dynamic markets make it necessary to adjust the leadership and collaboration culture. The Federation of Migros Cooperatives therefore launched a leadership initiative in 2019, aimed at developing a shared understanding and common language of leadership and collaboration. The initiative will be rolled out to Migros Industry in the second stage.

In addition, the sustainability commitment of employees was measured within the Federation of Migros Cooperatives for the first time in 2019. 74% of all employees gave their opinions on the strategic orientation, working methods, customer orientation and the employment deal. The measures derived from the pilot survey will be implemented during the course of the year and checked regularly.

Migros also helps its employees to improve their skills continuously. It offers a wide range of career-oriented training, further training and support programmes, in which key qualifications are taught for specific positions and sectors.

In 2019, Migros spent CHF 42 million on the development of its employees. Employees spent 104'989 hours on digital learning in the reporting year, representing a vast increase on the previous year. Digital learning is more cost-effective for companies and gives employees greater flexibility, as they can learn from any location in their own time and at their own pace.