Personnel Figures
The Migros Group generated record sales in 2022, due in no small part to its dedicated employees.
Workforce
Employees by strategic business units
1 Coop. Retailing: 63’830
2 Commerce: 9’065
3 Migros Industrie: 13’321
4 Financial Services: 1’823
5 Travel: 2’117
6 Others: 7’571
In 2022, the Migros Group employed an average of 97’727 people in more than 100 companies and remains the largest private employer in Switzerland. The number of employees was almost unchanged from the previous year (+0.2 %). Although the workforce shrank slightly in Cooperative Retailing (–2.0 %) and Commerce (–2.1 %), the number of employees increased significantly in the health segment. After the pandemic-related decline of previous years, the number of people employed in the travel industry rose again.
Of the Migros Group’s total workforce of 97’727, 88 % were employed in Switzerland and 58.5 % were female. Of the 85’855 employees in Switzerland, about half worked part time, 77 % were paid a monthly salary and 70 % were covered by a collective labour agreement. The average age was 40.8 years (2021: 41.5 years), whereby 26.3 % were under 30, 45.5 % were aged 31–50 and 28.1 % were over 50.
The gross fluctuation rate for employees on a monthly salary rose to 20.0 % (2021: 16.9 %), of which 3.0 % were internal transfers within Migros and 2.8 % constituted natural staff turnover. Despite the higher fluctuation rate, employee retention at Migros Group companies remains high. This is reflected in repeatedly high satisfaction scores in the employee surveys and the above-average length of service of 10.6 years (2021: 10.8 years).
Key figures Workforce
|
|
Number of employees |
Number of full time equivalent |
Proportion of women |
Proportion of employees from Switzerland |
||||
|
|
2021 |
2022 |
2021 |
2022 |
2021 |
2022 |
2021 |
2022 |
|
Total |
97’541 |
97’727 |
70’276 |
70’880 |
58.6 % |
58.5 % |
87.8 % |
87.9 % |
|
Cooperative Retailing |
65’142 |
63’830 |
44’192 |
43’794 |
61.5 % |
60.9 % |
86.4 % |
86.4 % |
|
Commerce |
9’263 |
9’065 |
7’366 |
7’389 |
59.8 % |
60.3 % |
95.9 % |
95.0 % |
|
Migros Industry |
13’119 |
13’321 |
12’319 |
12’545 |
34.9 % |
35.4 % |
89.4 % |
87.6 % |
|
Financial Services |
1’722 |
1’823 |
1’546 |
1’625 |
48.9 % |
47.7 % |
100.0 % |
100.0 % |
|
Travel |
1’900 |
2’117 |
1’677 |
1’892 |
70.0 % |
67.8 % |
51.5 % |
48.5 % |
|
Other* |
6’394 |
7’571 |
3’176 |
3’634 |
76.0 % |
76.6 % |
94.9 % |
100.0 % |
Durchschnitt Kalenderjahr der monatlich erhobenen Zahlen. Grundgesamtheit sind alle Mitarbeitenden der konsolidierten Unternehmen der Migros-Gruppe im In- und Ausland (N = 97’727).
* Im Segment «Übrige» werden unterstützende Aktivitäten zusammengefasst, welche für sich alleine kein eigenständiges strategisches Geschäftsfeld bilden. Das Segment «Übrige» beinhaltet Unternehmen wie z.B. die Medbase Gruppe, movemi AG, oder MiSenso AG.
1 versus Männeranteil
2 versus Anteil Mitarbeitende im Ausland
|
|
|
Number of appretices Switzerland |
|
|
|
|
2021 |
2022 |
2022 |
2022 |
|
Total |
45’855 |
47’616 |
3’754 |
4.4 % |
|
Cooperative Retailing |
33’669 |
34’582 |
2’510 |
4.5 % |
|
Commerce |
543 |
555 |
172 |
2.0 % |
|
Migros Industry |
10’015 |
10’180 |
501 |
4.3 % |
|
Financial Services |
926 |
944 |
66 |
3.6 % |
|
Travel |
534 |
580 |
66 |
6.4 % |
|
Other |
167 |
774 |
439 |
5.8 % |
Durchschnitt Kalenderjahr der monatlich erhobenen Zahlen.
1 GAV = Gesamtarbeitsvertrag. Grundgesamtheit 2021 sind 88 % (N = 62’984) und 2022 92 % (N = 68’106) der Mitarbeitenden in der Schweiz, ausgenommen Mitarbeitende mit einem Kaderarbeitsvertrag und Mitarbeitende im Stundenlohn mit einem Pensum von <20 %.
2 Grundgesamtheit sind alle Mitarbeitenden in der Schweiz (N = 85’855)
|
|
Proportion of age groups |
|||||
|
|
2021 |
2022 |
||||
|
|
Up to 30 |
31–50 |
> 50 |
Up to 30 |
31–50 |
> 50 |
|
Total |
26.7 % |
45.1 % |
28.1 % |
26.3 % |
45.5 % |
28.1 % |
|
Cooperative Retailing |
27.0 % |
43.3 % |
29.6 % |
26.9 % |
43.4 % |
29.8 % |
|
Commerce |
38.5 % |
44.9 % |
16.5 % |
35.7 % |
48.0 % |
16.3 % |
|
Migros Industry |
18.9 % |
50.3 % |
30.8 % |
18.7 % |
50.9 % |
30.4 % |
|
Financial Services |
28.2 % |
47.8 % |
23.9 % |
27.8 % |
48.6 % |
23.6 % |
|
Travel |
31.4 % |
46.1 % |
22.5 % |
28.0 % |
46.5 % |
25.4 % |
|
Other |
22.3 % |
57.2 % |
20.5 % |
24.4 % |
54.0 % |
21.6 % |
Durchschnitt Kalenderjahr der monatlich erhobenen Zahlen. Grundgesamtheit sind 2021 91 % (N = 78’232) und 2022 93 % (N = 80’163) aller Mitarbeitenden in der Schweiz.
|
|
Proportion of full-time employees |
|
||
|
|
2021* |
2022** |
2021* |
2022** |
|
Total |
50.7 % |
50.9 % |
75.8 % |
77.0 % |
|
Cooperative Retailing |
46.6 % |
47.5 % |
73.3 % |
74.8 % |
|
Commerce |
43.1 % |
45.2 % |
75.7 % |
83.4 % |
|
Migros Industry |
82.5 % |
82.6 % |
98.0 % |
98.2 % |
|
Financial Services |
66.0 % |
64.0 % |
100.0 % |
100.0 % |
|
Travel |
63.4 % |
63.6 % |
99.8 % |
99.4 % |
|
Other |
8.9 % |
12.1 % |
16.9 % |
26.1 % |
Durchschnitt Kalenderjahr der monatlich erhobenen Zahlen. Grundgesamtheit sind 2021 91 % (N = 78’231) und 2022 93 % (N = 80’163) aller Mitarbeitenden in der Schweiz.
1 versus Teilzeitbeschäftigte
2 versus Mitarbeitende im Stundenlohn
|
|
|
|
||
|
|
2021* |
2022** |
2021* |
2022** |
|
Total |
16.9 % |
20.0 % |
11.5 % |
14.2 % |
|
Cooperative Retailing |
14.4 % |
19.2 % |
11.0 % |
13.4 % |
|
Commerce |
16.9 % |
22.4 % |
14.5 % |
20.2 % |
|
Migros Industry |
25.6 % |
19.8 % |
11.7 % |
12.6 % |
|
Financial Services |
13.4 % |
15.3 % |
11.3 % |
13.4 % |
|
Travel |
21.2 % |
20.0 % |
12.3 % |
13.5 % |
|
Other |
20.6 % |
47.0 % |
17.6 % |
28.5 % |
Summe der Anzahl Austritte über das Kalenderjahr im Verhältnis zum Durchschnitt der monatlich erhobenen Mitarbeitenden-Zahlen über das Kalenderjahr. Grundgesamtheit sind 2021 97 % (N = 59’289) und 2022 98 % (N = 60’547) aller Mitarbeitenden im Monatslohn in der Schweiz.
1 Die Bruttofluktuation beinhaltet alle Austritte inkl. natürliche (Pensionierung, Tod, befristete Arbeitsverhältnisse), unfreiwillige (durch Arbeitgeberin initiiert), freiwillige Abgänge (durch Mitarbeitende initiiert) sowie Migros-interne Wechsel.
2 Bei der Nettofluktuation werden natürliche Austritte (ordentliche Pensionierungen, berfristete Arbeitsverträge und Tod) und Migros-interne Austritte ausgeschlossen.
Compensation
Personnel costs increased by 3.2 % to CHF 6’094 million in 2022. In nominal terms, the wages paid by Migros companies that fall under the Collective Labour Agreement (N-CLA) rose by 1.0 % on average.
In addition to strengthening the work-life balance, the N-CLA 2023 to 2026 focuses on employee further development, health support and the granting of attractive conditions. For employees covered by the N-CLA, a decision was also made in 2022 to increase the minimum and reference wages by the start of 2024 at the latest.
Employee pension plans
The Migros Pension Fund (MPF) is responsible for the occupational pensions for its members in 38 associated companies of the Migros Group. In 2022, it looked after some 50’900 members and 29’300 pensioners.
In 2022, the MPF generated a net return of –5.6 % on its capital investments of CHF 27.6 billion. The coverage ratio decreased to 124.5 % at the end of 2022. The pension capital was calculated with a technical interest rate of 1.5 % on the basis of the BVG 2020 base tables, using the generational concept for mortality assumptions. The MPF pursues a sustainable investment policy and supports the targets of the Paris Agreement. In the current year, the pension scheme will be switched from a defined benefit to a defined contribution plan. The above-average performance will be retained.