Migros systematically invests in future-oriented technological solutions. The main focus is on digitalising the business units, transforming the supply chain and positioning the company as an attractive tech employer.
To build the future of Migros, modern digital foundations are needed. The Migros Group has paved the way for this: over the next few years, Cooperative Retailing will be made even fitter for the future with innovative technological solutions.
With the EIGER programme, Migros is standardising its processes in order to meet customer requirements more effectively and efficiently.
Digitalisation of the Migros Community
Digitalisation has become a central enabler in all business units of the Migros Community. Accordingly, the companies are preparing for the future together by modernising the digital core, reducing the complexity that has grown over time in the IT architecture, making greater use of synergies and developing key factors for the future.
Migros has launched various initiatives to achieve this. With EIGER, the biggest transformation programme in its history, Migros is completely renewing the digital core. The aim is to standardise as many processes as possible and thereby meet customer requirements more effectively and efficiently. In addition, the topic of sustainability will be communicated in a much more tangible way. In future, Migros wants its customers to be able to see in-store where products come from, who planted and harvested them, how they were brought to Switzerland and their ecological footprint. This will be done by mapping the products in the virtual world as a "digital twin", which customers can then consult online while shopping.
In the reporting year, Migros continued to establish and expand key areas for successful transformation, such as digital business, analytics and enterprise IT architecture.
Secure and ecological supply chain
Alongside digitalisation, Migros is also focusing on the transformation of the supply chain. Through simplification and automation, it is pooling its competencies and strengthening its logistics. The first step in implementing this transformation has been taken with Switzerland’s largest and fully automated cold warehouse, which went into operation in Neuendorf in the reporting year. Migros also supports the development of innovative and environmentally friendly logistics solutions throughout Switzerland with its extensive expertise across all process stages of the supply chain.
technology jobs at Migros
Helping to shape the future
With almost 3’000 technology jobs, Migros has become one of Switzerland’s biggest and most attractive tech employers. To ensure that the transformation is successful, Migros also relies on qualified internal employees, who help to shape the future of the Group with their skills and expertise. In order to provide customers and employees with innovative technology solutions more quickly, the Lean-Agile (SAFe) approach to collaboration was introduced throughout the Group in 2021. It involves agile teams from different functions and disciplines working towards shared goals.