In 2024, the Migros Group again increased its sales, due in no small part to the dedication of its employees.
In 2024, the Migros Group employed an average of 98’776 people in around 140 companies, of which 90 were Swiss-based. Migros thereby remained the largest private employer in Switzerland. The number of employees was down slightly by –0.4 % compared with the previous year. The number of full-time equivalents also fell slightly by –0.4 % to 72’249.
Particularly strong growth was recorded in Commerce (+6.3 %) and Travel (+17.7 %). The strategic business unit Health, which is reported separately for the first time, also recorded growth (3.0 %). The number of employees in Cooperative Retailing fell slightly by 2.3 %. The proportion of employees in Switzerland remained consistently high at 88 %.
The proportion of women overall remained constant at 58 %, although it was higher in the Travel (69 %) and Health (75 %) sectors than in Migros Industrie (35 %) and Financial Services (47 %). Of the 86’612 employees in Switzerland, about half worked part time, 80 % were paid a monthly salary and 75 % were covered by a collective labour agreement. The average age was 41.1 years (2023: 40.5 years, 2022: 40.8 years), whereby 26 % were under 30, 46 % were aged 31–50 and 28 % were over 50.
For employees paid a monthly salary, the gross fluctuation rate was 17.7 % (11’770 departures), of which 3.9 % were internal transfers within Migros (381 transfers) and 2.7 % natural staff turnover (1’820 departures). The average length of service was 9.2 years (2023: 10.0 years; 2022: 10.6 years), indicating continued high employee retention.
|
|
Number of employees |
Number of full time equivalent 1 |
Proportion of women 1 |
Proportion of employees from Switzerland 2 |
||||||||
|
|
2022 |
2023 |
2024 |
2022 |
2023 |
2024 |
2022 |
2023 |
2024 |
2022 |
2023 |
2024 |
|
Total |
97’727 |
99’175 |
98’776 |
70’880 |
72’523 |
72’249 |
58.5 % |
57.8 % |
58.0 % |
87.9 % |
87.9 % |
87.7 % |
|
Cooperative Retailing |
63’179 |
63’314 |
61’878 |
43’731 |
44’042 |
43’136 |
60.8 % |
59.5 % |
59.6 % |
86.3 % |
86.2 % |
85.7 % |
|
Commerce |
8’998 |
9’473 |
10’070 |
7’325 |
7’811 |
8’340 |
60.5 % |
60.4 % |
60.7 % |
94.9 % |
94.3 % |
94.1 % |
|
Migros Industrie |
13’321 |
13’225 |
12’953 |
12’545 |
12’465 |
12’217 |
35.4 % |
35.3 % |
35.1 % |
87.6 % |
88.9 % |
90.1 % |
|
Financial Services |
1’823 |
1’958 |
1’983 |
1’625 |
1’746 |
1’780 |
47.7 % |
47.6 % |
47.3 % |
100.0 % |
100.0 % |
100.0 % |
|
Travel |
2’117 |
2’345 |
2’761 |
1’892 |
2’126 |
2’215 |
67.8 % |
68.1 % |
69.4 % |
48.5 % |
46.2 % |
48.9 % |
|
Health* |
|
|
9’130 |
|
|
4’560 |
|
|
75.4 % |
|
|
100.0 % |
|
Other |
8’289 |
8’860 |
|
3’761 |
4’333 |
|
76.3 % |
76.1 % |
|
100.0 % |
100.0 % |
|
Average of monthly figures for calendar year. The base population is all employees of the consolidated Migros Group companies in Switzerland and abroad.
* The strategic business unit Health is reported separately for the first time. In previous years, this data was included in the Other category.
1 versus proportion of men
2 versus proportion of employees abroad
|
|
Proportion covered by CLA Switzerland 1 |
Number of appretices Switzerland 2 |
Proportion of apprentices Switzerland 2 |
||||||
|
|
2022 |
2023 |
2024 |
2022 |
2023 |
2024 |
2022 |
2023 |
2024 |
|
Total |
47’616 |
49’503 |
48’872 |
3’754 |
3’670 |
3’559 |
4.4 % |
4.2 % |
4.1 % |
|
Cooperative Retailing |
34’499 |
35’435 |
34’683 |
2’506 |
2’421 |
2’257 |
4.6 % |
4.4 % |
4.3 % |
|
Commerce |
543 |
551 |
560 |
172 |
184 |
221 |
2.0 % |
2.1 % |
2.3 % |
|
Migros Industrie |
10’180 |
10’238 |
10’083 |
501 |
468 |
460 |
4.3 % |
4.0 % |
3.9 % |
|
Financial Services |
944 |
991 |
957 |
66 |
73 |
85 |
3.6 % |
3.7 % |
4.3 % |
|
Travel |
580 |
642 |
855 |
66 |
58 |
58 |
6.4 % |
5.4 % |
4.3 % |
|
Health |
|
|
1’735 |
|
|
478 |
|
|
5.2 % |
|
Other |
870 |
1’646 |
|
443 |
465 |
|
5.3 % |
5.3 % |
|
Average of monthly figures for calendar year
1 CLA = Collective Labour Agreement. The base population is 92 % (N = 62’548) of employees in Switzerland for 2022, 96 % (N = 66’602) for 2023 and 95 % (N = 64'875) for 2024, excluding employees with a management contract or those with an employment level of below 20 % who are paid by the hour.
2 The base population is all employees in Switzerland (2022: N = 85’855; 2023: N = 87’197, 2024: N = 86'613)
|
|
Proportion of age groups |
||||||||
|
|
2022 |
2023 |
2024 |
||||||
|
|
Up to 30 |
31–50 |
> 50 |
Up to 30 |
31–50 |
> 50 |
Up to 30 |
31–50 |
> 50 |
|
Total |
26.3 % |
45.5 % |
28.1 % |
27.1 % |
45.4 % |
27.6 % |
26.4 % |
45.8 % |
27.9 % |
|
Cooperative Retailing |
27.0 % |
43.2 % |
29.8 % |
27.4 % |
43.2 % |
29.4 % |
26.8 % |
43.5 % |
29.7 % |
|
Commerce |
35.7 % |
47.9 % |
16.3 % |
34.1 % |
49.6 % |
16.3 % |
32.4 % |
51.4 % |
16.2 % |
|
Migros Industrie |
18.7 % |
50.9 % |
30.4 % |
18.7 % |
50.7 % |
30.6 % |
18.3 % |
50.6 % |
31.1 % |
|
Financial Services |
27.8 % |
48.6 % |
23.6 % |
29.3 % |
47.3 % |
23.4 % |
29.1 % |
47.5 % |
23.4 % |
|
Travel |
28.0 % |
46.5 % |
25.4 % |
28.8 % |
45.7 % |
25.5 % |
23.3 % |
44.2 % |
32.5 % |
|
Health |
|
|
|
|
|
|
29.1 % |
48.3 % |
22.6 % |
|
Other |
23.5 % |
54.3 % |
22.2 % |
29.7 % |
48.4 % |
21.9 % |
|
|
|
Average of monthly figures for calendar year. The base population is 93 % (N = 80’167) of all employees in Switzerland for 2022, 97 % (N = 84’385) for 2023 and 97 % (N = 83'949) for 2024.
|
|
Proportion of full-time employees Switzerland 1 |
Proportion of employees on monthly salary Switzerland 2 |
||||
|
|
2022 |
2023 |
2024 |
2022 |
2023 |
2024 |
|
Total |
50.9 % |
50.9 % |
51.0 % |
77.0 % |
78.8 % |
80.1 % |
|
Cooperative Retailing |
48.0 % |
48.1 % |
48.4 % |
75.5 % |
76.2 % |
77.9 % |
|
Commerce |
45.1 % |
45.7 % |
45.3 % |
83.3 % |
89.8 % |
90.7 % |
|
Migros Industrie |
82.6 % |
82.7 % |
82.8 % |
98.2 % |
98.4 % |
98.5 % |
|
Financial Services |
64.0 % |
64.0 % |
65.6 % |
100.0 % |
100.0 % |
100.0 % |
|
Travel |
63.6 % |
60.3 % |
49.4 % |
99.4 % |
99.9 % |
80.4 % |
|
Health |
|
|
27.1 % |
|
|
55.0 % |
|
Other |
11.0 % |
26.6 % |
|
24.6 % |
52.0 % |
|
Average of monthly figures for calendar year.
1 versus part-time employees. The base population is 93 % (N = 80’163) of all employees in Switzerland for 2022, 97 % (N = 84’424) for 2023 and 97 % (N = 83'618) for 2024.
2 versus employees paid by the hour. The populations are 93 % (N = 80’166) of all employees in Switzerland for 2022, 97 % (N = 84’022) for 2023 and 96 % (N = 83'170) for 2024.
|
|
Gross fluctuation Switzerland 1 |
Net fluctuation Switzerland 2 |
||||
|
|
2022 |
2023 |
2024 |
2022 |
2023 |
2024 |
|
Total |
20.0 % |
20.7 % |
17.7 % |
14.1 % |
14.0 % |
14.4 % |
|
Cooperative Retailing |
19.0 % |
19.8 % |
19.2 % |
13.4 % |
13.9 % |
15.2 % |
|
Commerce |
21.6 % |
23.7 % |
19.9 % |
19.4 % |
21.9 % |
18.3 % |
|
Migros Industrie |
19.8 % |
27.8 % |
15.9 % |
12.6 % |
12.6 % |
12.8 % |
|
Financial Services |
15.3 % |
14.3 % |
17.0 % |
13.4 % |
12.7 % |
15.0 % |
|
Travel |
20.0 % |
17.7 % |
16.5 % |
13.5 % |
11.0 % |
13.8 % |
|
Health |
|
|
5.9 % |
|
|
5.2 % |
|
Other |
50.9 % |
10.0 % |
|
28.7 % |
9.3 % |
|
The total number of departures over the calendar year in relation to the average of the monthly employee numbers over the calendar year. The base population is all employees paid by the hour in Switzerland (2022 = 60’665, 2023 = 66’183 et 2024 = 66'578)
1 The gross fluctuation rate includes all departures including natural (retirement, death, temporary employment contract), involuntary (initiated by employer) and voluntary (initiated by employee), and internal transfers within Migros.
2 The gross fluctuation rate does not include natural departures (statutory retirement, temporary employment contract and death) and internal departures within Migros.
In 2024, personnel costs increased by 4.0 % to CHF 6’584 million. In nominal terms, the wages paid by Migros companies subject to the Collective Labour Agreement (N-CLA) rose by 2.3 % on average.
The wage increases at Migros were therefore higher than for the Swiss retail sector as a whole, where wages rose by 1.9 % in 2024.1 Despite the challenging market environment and ongoing reorganisation of the company, wages increased by 2.3 % in 2024, significantly above the annual inflation rate of 1.1 %. This resulted in an average real wage increase of around 1.2 %, underscoring Migros’ commitment to responsible working conditions and fair remuneration, as well as its appreciation for its employees.
1 According to UBS Compensation SurveyThe Migros Pension Fund (MPF) is responsible for the occupational pensions for its members in 41 associated companies of the Migros Group. In 2024, it looked after some 49’100 members and 30’000 pension recipients.
In 2024, the MPF generated a net return of 6.6 % on its capital investments of CHF 29.4 billion. The coverage ratio increased to 132.8 % at the end of 2024. As in the previous year, the pension capital was calculated using the BVG 2020 generation tables and a technical interest rate of 2.0 %. As decided by the Board of Trustees, a third of the available funds (or 5.5 % of the pension capital and technical provisions) will be used to improve benefits for members and pension recipients over the course of 2025.