Personnel Figures

Migros makes a passionate commitment to fostering a stimulating and performance-oriented working environment. The Migros Group offers a unique variety of tasks in different roles and professions.

In the reporting year, the Migros Group was able to increase its workforce by a total of 3.4% to 97'456 employees. Two thirds are employed in Cooperative Retailing.

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Key Figures

Selected key figures Number
Total employees 97‘456
Number of women 60‘374
Number of men 37‘082
Growth in workforce 3.4%
Percentage of foreigners 28.0%
Ratio of trainees 6.2%
Percentage of full-time positions – women 43.9%
Percentage of full-time positions – men 18.4%

 

Workforce & Staff Movements

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Workforce Migros Groupe

Workforce Migros Group 2010 2011 2012 2013 2014
Persons 83'616 86'393 87'461 94'276 97'456
Full-time positions 61'615 63'462 64'002 68'866 71'056

The increase is primarily down to the consolidation of the fashion house Schild AG. Due to the consolidation of Inter Chalet Ferienhaus GmbH, an increase was also recorded in the strategic business unit Travel. The Migros Cooperative Zurich took over the Molino restaurants in 2014. The workforce was further increased by the acquisition of Oak Leaf Confections Co. and SweetWorks Confections LLC by Chocolat Frey AG. Only very sporadic reductions in staff levels were recorded in the individual companies.

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Hiring rate

Hiring rate 2010 2011 2012 2013 2014
Hiring rate 11% 13% 13% 13% 17%

Seen over several years, the period from 2011 to 2014 shows consolidated employment growth of almost 14%, despite the bleak economic environment for much of this time.

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Workforce by strategic business units

Workforce by Strategic Business Units Employees
Retail 65'758
Commerce 15'224
Industry & Wholesaling 12'112
Financial Services 1'526
Travel 2'704
Other companies 132

Within the Migros Group, Cooperative Retailing plays an identity-forging role. It employed around two thirds of all staff in 2014. In Switzerland, around 320'000 people are employed in retail, of which almost 20% work at Migros. Measured by the number of employees, the other business units also play a major economic role. For instance, M-Industry employs a quarter of all people working in the Swiss food industry. Furthermore, around 12% of all employees in Switzerland's travel industry work in the strategic business unit Travel.

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Fluctuation rate

Fluctuation rate
(in %)
2010 2011 2012 2013 2014
Net staff turnover 5.5% 6.1% 5.9% 5.7% 5.8%
Gross staff turnover 11.8% 12.9% 12.8% 12.3% 14.3%

The net fluctuation rate (voluntary staff departures) of 5.8% is slightly up on the previous year's figure.

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Hiring and fluctuation rates compared

Hiring and fluctuation rates compared Proportion
Average hiring rate over the past five years 13.4%
Average gross fluctuation rate over the past five years 12.8%

The comparison of the average hiring rate and the average gross fluctuation rate over the past five years shows that the departures have been fully compensated by new staff.

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Employees by gender

Distribution of employees by gender
(in %)
Women Men
Total 61.9% 38.1%
Retail 64.0% 36.0%
Commerce 76.4% 23.6%
Industry & Wholesaling 33.1% 66.9%
Financial Services 51.5% 48.5%
Travel 66.6% 33.4%
Other companies 39.4% 60.6%
Swiss average 45.4% 54.6%

In 2014, the Migros Group employed 60'374 women and 37'082 men. The proportion of women was therefore around 62%. The average for the Swiss economy is significantly lower (45.4%). In the three strategic business units Cooperative Retailing, Commerce and Travel, the proportion of women stands at between 64% and 76%.

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Employment level

Employment level Absolute Percentage
Full-time 51'090 52.4%
Part-time 46'366 47.6%

In the Migros Group, 52.4% of employees work full-time and 47.6% part-time. On the Swiss labour market, 36% work part-time.

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Full- and part-time employment by gender (Migros / Switzerland)

Full- and part-time employment by gender (Migros / Switzerland)
(in %)
Men Women
Full-time CH 70.8% 29.2%
Full-time Migros 56.1% 43.9%
Part-time CH 23.5% 76.5%
Part-time Migros 18.4% 81.6%

At 43.9%, the proportion of female full-time employees within the Migros Group is very high in comparison to Switzerland as a whole (29.2%). The proportion of women working part-time within the Migros Group (around 82%) is also higher than the figure for the Swiss labour market (76.5%).

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Part-time employment rate

Part-time employment rate
(in %)
Men Women
Migros 22.9% 62.8%
Switzerland 15.7% 59.5%

Around 62.8% of women employed within the Migros companies work part-time. For men, the part-time employment rate across all age groups is around 23%. Within the Migros Group, the part-time employment rate for men is therefore almost 50% higher than in the Swiss economy as a whole. The part-time employment trend among men can be seen both at Migros and on the Swiss labour market as a whole.

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Distribution by age groups

Age group Distribution
under 20 years 7.7%
21 - 30 years 22.8%
31 - 40 years 21.5%
41 - 50 years 24.6%
51 - 64 years 23.4%

At Migros, there is a balanced age structure across all employed age groups, from trainees through to those approaching pension age. The average age of the workforce is 39.2 years.

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Distribution by gender

Verteilung nach Altersgruppe
(in %)
Men Women
15 - 40 years 49.9% 53.3%
41 - 54 years 37.9% 35.2%
55 - 64 years 12.3% 11.5%

The proportion of male and female employees per age group is identical as a whole. When considering the age distribution among men and women, the proportion of women in the age group of 15 to 40 years is higher than for men.

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Length of service by gender

Length of service by gender
(in %)
Men Women
up to 5 years 42.5% 46.5%
6 - 10 years 17.6% 18.2%
11 - 20 years 22.5% 23.7%
over 20 years 17.4% 11.6%

Some 58% of men and 54% of women have worked at Migros for more than five years, whereby men (10.6 years) stay slightly longer than women (9.1 years) on average. These values put Migros at the Swiss average, i.e. 55% of employees with five or more years of service.

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Proportion of men and women by years of service

Proportion of men and women by years of service
(in %)
Men Women
up to 5 years 36.1% 63.9%
6 - 10 years 37.3% 62.7%
11 - 20 years 37.0% 63.0%
over 20 years 48.0% 52.0%

The proportion of women in the workforce across all length of service categories is above average. This is reflected in the high proportion of women in the workforce.

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Percentage of foreign workers

Proportion of foreign workers
(in %)
2009 2010 2011 2012 2013 2014
Proportion of foreign workers 27.6% 27.6% 27.5% 27.4% 27.8% 28.0%

In the reporting year, 72% of Migros' workforce consisted of Swiss nationals, and 28% of foreign nationals. People from 150 nations were employed at Migros in 2014. Migros sees this cultural diversity as an opportunity and therefore consciously promotes it with a tolerant and discrimination-free corporate climate.

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Employees in companies Switzerland / other countries

Number Proportion
Employees in Switzerland/other countries Switzerland Other countries Switzerland Other countries
Retail 59'716 6'042 90.8% 9.2%
Commerce 10'149 5'075 66.7% 33.3%
Industry & Wholesaling 11'214 898 92.6% 7.4%
Financial Services 1'526 0 100.0% 0.0%
Travel 1'256 1'448 46.4% 53.6%
Other companies 132 0 100.0% 0.0%

13.8% of the 97'456 employees work abroad. The proportion is slightly up on the previous year.

Staff Expenditure & Value Added

Migros as an employer:

  • attractive employment terms
  • fair wages with above-average salary growth
  • generous pension benefits

Personnel costs

Real wages at Migros rose by an average of 1.0% as of 1 January 2014. Migros increased its nominal wages by 17.0% and its real wages by 11.3% between 2004 and 2014. Wages in the Swiss private sector rose by 12.9% in nominal terms and by 7.2% in real terms.

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Personnel costs development

Personnel costs development
(in CHF million)
2007 2008 2009 2010 2011 2012 2013 2014
Personnel costs 4'653.40 4'901.40 4'931.70 4'934.90 5'038.50 5'033.30 5'292.50 5'515.40
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Wage bill development

Wage development (in CHF million) 2007 2008 2009 2010 2011 2012 2013 2014
Wage 3'628.90 3'800.70 3'846.70 3'842.70 3'917.10 3'915.90 4'117.30 4'264.80
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Share of value added

Share of value added
(in CHF million)
2007 2008 2009 2010 2011 2012 2013 2014
Share of value added 4'510.40 4'746.50 4'762.00 4'765.00 4'865.20 4'858.70 5'117.30 5'339.70
Net value added 6'311.50 6'617.50 6'708.10 6'658.30 6'487.10 6'568.40 6'951.40 7'264.30
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Wage adjustments

Wage adjustments 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Real wages Migros 2.7% 1.4% 0.7% 0.6% 0.7% 1.6% -0.4% 3.6% 0.1% 1.3% 1.3% 1.1% 1.0%
Real wages overall economy 1.1% 0.8% 0.1% -0.2% 0.1% 0.9% -0.4% 2.6% 0.1% 0.7% 1.5% 1.0% 0.8%
Nominal wages Migros 3.3% 2.0% 1.5% 1.8% 1.8% 2.3% 2.0% 3.1% 0.8% 1.5% 0.6% 0.9% 1.0%
Nominal wages overall economy 1.8% 1.4% 0.9% 1.0% 1.2% 1.6% 2.0% 2.1% 0.8% 1.0% 0.8% 0.7% 0.8%

The employees play an important part in the contribution that Migros makes to the economic value added in Switzerland. As a result, they also make up a major proportion of the social value added. In 2014, Migros spent around 74% of its net value added on its employees.

Wage equality

The employee management development remuneration system (M-FEE) of Migros consistently implements in practice the principle of "equal wages for equal roles, performance and experience". The tool has a gender-neutral design. The principle not only promotes equal wages for women and men, but also applies in general within Migros.

It ensures role, performance and distribution equality for wages and wage adjustments as the basis of a transparent, clear and fair wage policy.

Employee pension plans

The Migros Pension Fund (MPF) organises the occupational pensions for the policyholders of 43 associated companies of the Migros Group based on performance. Some 52'400 active policyholders and 29'200 pensioners are managed.

The MPF provides excellent pension benefits: For a full term of cover, the target benefit is 70.2% of the insured salary at the normal retirement age of 58 for men and women. For over-25s, the employer contribution is 17% of the insured salary, and the employee contribution 8.5%. Migros covers two thirds of the contributions and therefore lies well above the Swiss average.

The MPF also offers policyholders attractive purchasing possibilities to improve pension benefits as well as various options in the event of retirement, such as early retirement from the age of 58, semi-retirement alternatives (in agreement with the employer, retirement can be delayed beyond the age of 64) and freely selectable withdrawal options in place of a pension.

Due to a successful investment year with an overall performance of 7.0% and a coverage ratio of 121.5%, the Migros Pension Fund is in a good financial position.

Supplementary benefits

Migros emphasises its position as an attractive employer in Swiss retail with attractive additional benefits.

The companies of the Migros Group grant their employees numerous discounts and favourable terms on many different products and services.

In the event of death, Migros will cover the cost of a special life insurance policy which pays the employee's bereaved family members up to three annual salaries. This benefit is available to both unmarried couples and same-sex couples

Personnel Figures (pdf, 78.85 KB)